Privacy Policy

This Privacy Policy describes how ELSABORGUANACO collects, uses, and shares information about you when you use our website, order our food, or otherwise interact with us. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

1. Information We Collect

We collect several types of information from and about users of our website and services, including:

Personal Information: This includes information that can be used to identify you, such as your name, address, email address, phone number, and payment information. We collect this information when you place an order, create an account, sign up for our newsletter, or contact us with inquiries.
Order Information: We collect information about the orders you place, including the items you purchase, the date and time of your order, and any special instructions you provide.
Usage Information: We collect information about how you use our website, such as the pages you visit, the links you click, and the searches you conduct. This information helps us understand how users interact with our website and improve its functionality.
Device Information: We may collect information about the device you use to access our website, such as your IP address, browser type, operating system, and device identifiers.
Location Information: With your consent, we may collect information about your location to provide you with location-based services, such as finding the nearest ELSABORGUANACO restaurant.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Providing and Improving Our Services: We use your information to process your orders, deliver your food, and provide customer support. We also use your information to improve our website, menu, and services.
Communicating with You: We use your information to send you order confirmations, updates, and promotional materials. You can opt-out of receiving promotional emails at any time.
Personalizing Your Experience: We use your information to personalize your experience on our website, such as recommending dishes that you might like based on your past orders.
Analyzing Trends and Statistics: We use your information to analyze trends and statistics about our customers and website visitors. This information helps us understand our business and make informed decisions.
Protecting Our Rights and Interests: We may use your information to protect our rights and interests, such as preventing fraud and enforcing our terms and conditions.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

Service Providers: We share your information with third-party service providers who help us operate our business, such as payment processors, delivery services, and marketing agencies. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
With Your Consent: We may share your information with third parties with your consent.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

Using encryption to protect your payment information.
Storing your information on secure servers.
Limiting access to your information to authorized personnel.
Regularly monitoring our systems for security vulnerabilities.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights

You have the following rights with respect to your personal information:

Access: You have the right to access the personal information we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Deletion: You have the right to request that we delete your personal information.
Objection: You have the right to object to our processing of your personal information.
Restriction: You have the right to request that we restrict our processing of your personal information.
Portability: You have the right to receive your personal information in a portable format.

To exercise these rights, please contact us at (405) 217-2015 or visit us at 2108 W Lindsey St Ste 102, Norman, OK 73069.

6. Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to collect information about your use of our website. Cookies are small data files that are stored on your device when you visit a website. We use cookies to:

Remember your preferences.
Track your activity on our website.
Personalize your experience.
Serve you with relevant advertising.

You can control cookies through your browser settings. However, if you disable cookies, you may not be able to use all of the features of our website.

7. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website after the effective date constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

ELSABORGUANACO

2108 W Lindsey St Ste 102, Norman, OK 73069

(405) 217-2015